How to Use AnyConnect VPN

 

  • Download the Cisco AnyConnect VPN client .
  • Double-click the downloaded file to run the installer.
  • Follow the onscreen instructions to install.
  • Uncheck all the boxes except VPN for Installation Type .

 

IMPORTANT : If you’re using ESET antivirus, follow the steps Setup ESET for VPN Compatibility to ensure it works properly.

Step 2: Connect

 

  • Connect to the Internet.
  • Select Applications > Cisco > Cisco AnyConnect Secure Mobility Client .
  • Type vpn.cmu.edu and click Connect .
  • Select a Group drop-down. See Which connection type? for help.
  • Enter your Andrew userID and password .
  • Click OK .
  • To end your VPN session, click Disconnect .

 

Step 1: Download & Install

 

  • Download the Cisco AnyConnect VPN client .
  • Double-click the downloaded file to run the installer.
  • Follow the onscreen instructions to install.
  • Uncheck all the boxes except VPN for Installation Type .

 

Step 2: Connect

 

  • Connect to the Internet.
  • Open the Cisco AnyConnect Secure Mobility Client.
  • Type vpn.cmu.edu and click Connect .
  • Select a Group from the drop-down. See Which connection type? for help.
  • Enter your Andrew userID and password .
  • Click OK .
  • To end your VPN session, click Disconnect .

 

Install & Configure

Note: Mobile VPN updates and versions do not coincide with Windows and Mac installations. All mobile updates are managed through the App Store, not the university’s software update process.

 

  • Install Cisco AnyConnect from the App Store.
  • Open the AnyConnect app.
  • Select Add VPN Connection .
  • Enter a Description (e.g., CMU General VPN) and the Server Address vpn.cmu.edu .
  • Click Save .

 

Connect

 

  • Open the AnyConnect app.
  • Select the VPN connection you added.
  • Turn AnyConnect VPN ON .
  • Select a Group drop-down. See Which connection type? for help.
  • Enter your Andrew account userID and password .
  • Click Connect .

 

Install & Configure

Note: Mobile VPN updates and versions do not coincide with Windows and Mac installations. All mobile updates are managed through Google Play, not the university’s software update process.

 

  • Install Cisco AnyConnect from Google Play.
  • Open the AnyConnect app.
  • Select Connections and Add New VPN Connection .
  • Enter a Description (e.g., CMU General VPN) and the Server Address vpn.cmu.edu .
  • Click Done .

 

Connect

 

  • Open the AnyConnect app.
  • Select the VPN connection that you added.
  • Turn AnyConnect VPN On .
  • Select a Group from the drop-down. See Which connection type? for help.
  • Enter your Andrew account userID and password .
  • Click Connect .

Library licensed resources
(ArtSTOR, NetLibrary ebooks, and AP Photo Archive) Library Resources VPN* Windows file shares General Use Campus VPN ACIS services (SIS, DecisionCast, HRIS) General Use Campus VPN * Library Resources VPN : When you are connected using the VPN-Library network ALL of your Internet traffic is tunneled through the VPN connection. This may reduce performance.

  • Ensure that you are connected to vpn.cmu.edu .
  • Use your Andrew userID and password .
  • Make sure antivirus/firewalls allow AnyConnect; or temporarily, disable the antivirus/firewall to determine if a connection can be established. Kaspersky Antivrus and Norton 360 block connections to the vpn server. If you are using these applications, remove them and install the recommended virus protection software.
  • Check your email for NISC notifications.
  • Review the sleep settings on your computer. VPN relies on the network connection being active. When your computer sleeps, the network is usually off.
  • Disable any third party programs that manage Internet connections.
  • Uninstall other VPN clients.
  • Do not enable proxy servers; this includes browser proxy.
  • Do not enable Internet connection sharing for network devices. Windows – right-click network device and select Properties > Sharing. “Allow other network users to connect through this computer’s internet connection” should NOT be checked.
  • Uninstall SSH Tectia and then reinstall using the “Typical” installation method.
  • Uninstall Cisco Anyconnect, delete the Cisco profile and reinstall Anyconnect.

 

Important

Uninstall all previous versions of Cisco VPN before you continue.

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